Open Job Postings - Cityteam Ministries

Director of Men's Programs

San Jose, CA

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CityTeam is a Christian non-profit dedicated to supporting communities by meeting immediate needs and enabling lasting solutions for those struggling with poverty, homelessness, and addiction. Being part of CityTeam is not just a career but a calling. Whether we’re working on the frontlines in Programs or working behind the scenes in Support Services, we feel privileged to use our education, experience, and gifts to love people and bring glory to God.

The Director of Men’s Programs is a key leadership position for our San Jose Men’s Programs. In addition to overseeing CityTeam Renew, Turning Point, and Connect, the Director of Men’s Programs has the responsibility of managing the day to day operations of our residential program, CityTeam Renew. San Jose is our flagship location, and the Director of Men’s Programs is a highly visible leader in the community. The Director of Men’s Programs is ultimately responsible for the strategic operations of our residential, emergency services, food service, and intern programs. The Director of Men’s Programs will provide supervision and coaching to program staff and provide spiritual leadership to all stakeholders. The Director of Men’s Programs will work closely with the Senior Director of Residential Programs on strategic initiatives to ensure we are providing best-in-class programs. Our ideal candidate will provide expertise in the field of residential programs, be passionate about sharing the love of Christ, and value relational wholeness, speaking truth in love, and holding each other accountable.

The Director of Men’s Programs is a full-time exempt position. Beyond salary, CityTeam offers a great benefit package, including but not limited to Medical, Dental, and Vision insurance, Paid Vacation, Paid Holidays, Paid Sick Leave, and Retirement Benefits. All of this is wrapped up in a Christian environment that values Teamwork, Accountability, Humility, Innovation, and Joy.

ESSENTIAL FUNCTIONS

1. Oversee and manage operational elements of CityTeam Renew, including scheduling, supervision, and maintaining policies and procedures. Work with Senior Director of Residential Programs on strategic initiatives to replicate and scale programs.

2. Ensure implementation and effective functioning of CityTeam’s “The Way Out” Program, including the Big Book, discipleship tracks, 12-steps, life skills, overcoming obstacles, and educational, vocational, and recreational programs.

3. Develop, implement, and maintain program policies and procedures for care, assessment, and services; develop appropriate integrative protocols, quality metrics, tracking, and auditing tools.

4. Supervise programming and processes for recruitment, intake, eligibility, and assessment of the residential, emergency services, food services, and intern programs.

5. Responsible for leading regular meetings with the Operations Manager, Case Managers, interns, and volunteers to assist in developing action plans and case management strategies for the residential, emergency services, food service, and intern programs.

6. Oversee the Internship Program for the Men’s Program in San Jose; work in conjunction with the corporate Intern Program Supervisor to create and structure placements that benefit the interns, providing appropriate skills and trainings; ensure requirements are met, and notify the Intern Program Supervisor of concerns or necessary terminations in a timely manner.

7. Create and foster an environment that is conducive to building trust and unity as well as high motivation and achievement and conduct regular staff meetings and personally disseminate information regarding organizational change, budget, ministry philosophy, and training opportunities.

8. Ensure all programs are compliant with all legal requirements by staying on top of appropriate laws, ordinances, and best practices. Responsible for building and maintaining relationships with probation, parole, and social services agencies.

9. Work in collaboration with the Senior Director of Residential Programs to establish and manage budget.

10. Responsible for the management of department personnel including selection, program orientation, training, mentoring, timely evaluations, and discipline; review schedules for effective coordination; assign and provide guidance for all case managers and volunteers; oversee scheduling for residents and community interventions; and ensure accuracy of resident coordination.

11. Oversee medical and dental programs.

12. Utilize effective discipleship strategies to encourage spiritual growth for staff, volunteers, interns, and residents and guests. Oversee spiritual mentorship program.

13. Collaborate with the Operations Manager and Development Team to create and foster positive experiences for donors and volunteers.

14. Manage multiple projects, prioritize tasks and intelligently delegate.

15. Work with Human Resources for support with staffing issues, including recruiting, discipline, leaves of absences, safety, and incident reports.

16. Ensure all paperwork and bills are processed in a timely manner according to the guidelines established by the Finance Department.

17. Maintain accurate and up to date record keeping and provide reports as necessary.

18. Support CityTeam’s fundraising strategy and events.

19. Build relationships with key volunteers and donors, speaking at churches and events as necessary. Oversee chapel services.

20. Represent CityTeam at various city, county, and agency meetings and networking events to build mutually beneficial relationships.

21. Advocate for CityTeam with those in your circles of influence.

22. Other duties and special projects as assigned by the CityTeam Leadership Team.

PLEASE NOTE: To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education and Experience

● Degree in Social Services, Counseling, or relevant professional experience

● Minimum 10-years’ experience working with, mentoring, our counseling in the field of addiction and homelessness

● Minimum 5-years of leadership experience supervising and managing staff

● Knowledge of chemical addiction and relapse prevention principles

● Computer literate and proficiency with G-Suite

● Professional written and spoken communication skills

● Capable and comfortable speaking to large groups of people

● Committed to healing and restoration

● ServSafe Food Handler’s certification

Preferred Education and Experience

● Master’s degree in Social Services, Counseling, or related field

● FT, MSC, LADAC, CCAPP-111, or another specialized license or certification

● Familiarity with CityTeam, addiction, and homelessness

● Experience leading interactive process group therapy sessions

● Experience with Judicial Systems

● Experience working in a non-profit environment

● Valid CA driver’s license with a clean record

● ServSafe Manager’s certification

Physical Demands

● Stand or sit for prolonged amounts of time

● Walk, bend, twist, climb, balance, stoop, kneel, crouch, and crawl

● Regularly walk up and down stairs

● Talk and hear

● Occasionally lift and move up to 20 pounds

● Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

● Finger and hand dexterity to feel, handle, and operate objects, tools or controls, and to reach with hands and arms

● Drive

Work Conditions

● This job occasionally operates in an emergency shelter environment

● This position will occasionally interact with residents and volunteers in a professional kitchen and be exposed to typical items such as a stove, knives, chemicals, slippery floors or surfaces, etc.

● This role occasionally uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

● This role will occasionally need to maneuver in tight quarters amongst donations, rolling racks, shelving, storage containers, stacked boxes, and a conveyer belt

● Days and hours will vary, depending on ministry needs

● Need to be available to handle emergencies outside of the regular workday

Additional Eligibility Qualifications for CityTeam

● Must have an intimate, personal relationship with Jesus Christ

● Must be active in a local Christian body of believers or at least pursuing community with other Christ-followers

● Must have compatible theology on major issues of CityTeam's Statement of Faith

● Must be committed to serving God and the body of Christ

Job Title: Director of Men’s Programs

Area/Location: Men’s Programs / San Jose, CA

Reports to: Senior Director of Residential Programs

Subordinates: Operations Manager, Case Managers, Interns, Residents, Guests, and Volunteers

Classification: Director / Full Time / Exempt

Salary Range: TBD

CityTeam @ Work Specialist

Oakland, CA

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CityTeam is a Christian non-profit dedicated to supporting communities by meeting immediate needs and enabling lasting solutions for those struggling with poverty, homelessness, and addiction. Being part of CityTeam is not just a career but also a calling. Whether we’re working on the front lines in Programs or working behind the scenes in Support Services, we feel privileged to use our education, experience, and gifts to love people and bring glory to God.

The CityTeam @ Work Specialist is responsible for overseeing the daily operations of our Learning and Career Center at CityTeam Oakland. The CityTeam @ Work Specialist must have high expectations and believe all students can learn. The CityTeam @ Work Specialist is responsible for managing the classroom environment, student behavior, and processes. Most importantly, the CityTeam @ Work Specialist will stay on top of student progress and motivate students as they work through their Education and Career Development Plans. The CityTeam @ Work Specialist will need to be adept at communicating with people from a variety of backgrounds and be comfortable working with those who are impoverished, struggling with substance abuse, and re-entry. No two days are ever the same, so we are looking for someone who can pivot quickly and handle conflict in a Christ-like manner. We are expanding our programs, so our ideal candidate will take initiative, be flexible in the unknown, and do whatever it takes to help the team. You will report directly to the CityTeam @ Work Director, but you will work in cooperation with the entire Oakland team under the authority of the Executive Director of CityTeam Oakland to support the students’ overall program goals.

The CityTeam @ Work Specialist is a full-time non-exempt position. Beyond salary, CityTeam offers a great benefit package, including but not limited to Medical, Dental, and Vision insurance, Paid Vacation, Paid Holidays, Paid Sick Leave, and Retirement Benefits. All of this is wrapped up in a Christian environment that values Teamwork, Accountability, Humility, Innovation, and Joy.

ESSENTIAL FUNCTIONS

1. Oversee Learning & Career Center processes, workflows, training, and tutoring of students, including goal setting, action items, and specific tasks related to creating the student’s Education & Career Development Plan (ECDP). Advise students about their academics, as they relate to their employment goals.

2. Model and hold students accountable for appropriate classroom behavior, including arriving on time, coming prepared, participating in class discussions, staying on task, and respecting and supporting others’ learning.

3. Prepare students to take the high school equivalency exam and assist students with college readiness, applications, financial aid, etc.

4. Ensure all students understand the wide variety of vocational skills training and resources available through CityTeam @ Work.

5. Assist students in attaining proficiency and professionalism in job search strategies, including addressing and overcoming employment barriers, interview techniques, personal branding, and written materials including resumes, applications, and cover letters.

6. Find and take students to appropriate career fairs and vocational orientations, connect them with potential employers, provide referrals, support, and job placement services.

7. Research and build mutually beneficial partnerships with businesses and union trades. Network with outside agencies, colleges, and organizations to maximize available resources.

8. Collaborate with the Oakland CityTeam staff and the San Jose CityTeam @ Work team to coordinate appropriate services and transfer flow for all of the students in our programs.

9. Efficiently use Google Drive and other Google G-Suite apps for daily use and to create, track, and report data.

10. May support CityTeam San Jose and San Francisco programs as directed by the CityTeam @ Work Director.

11. Manage multiple projects, prioritize tasks, and intelligently delegate.

12. Advocate on behalf of CityTeam to your circles of influence.

13. Special projects and additional tasks as assigned by the Director of CityTeam @ Work.

Required Education and Experience

● Career Development, Career Coaching, or Career Counseling experience

● Associate Degree or equivalent experience in related field

● Minimum 3-years of professional work experience

● Proficiency conducting online research, preparing presentations, and speaking to large or small groups

● Computer literate and proficient with all aspects of Google G-Suite apps and Microsoft Office Suite

● Experience with curriculum development and the ability to maximize resources by individualizing content for each student’s needs

● Outstanding command of the English language, especially writing professional documents and business correspondence

● Valid CA Driver’s License with a clean record

Preferred Education and Experience

● 4-year degree

● Familiarity with college admission processes, applications, and financial aid

● Familiarity with Learning Management Systems (LMS)

● Teaching experience

● Bilingual

Physical Demands

● Stand or sit for prolonged amounts of time

● Climb up and down stairs

● Walk, bend, twist, & kneel

● Talk and hear

● Drive

● Occasionally lift and move up to 20 pounds

● Finger and hand dexterity to feel, handle, and operate objects, tools or controls, and to reach with hands and arms

● Should be able to type accurately with a minimum 45-correct words per minute

● Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Work Conditions

● This job operates in a classroom environment

● This role routinely uses standard office equipment such as computers, printers, phones, photocopiers, filing cabinets and fax machines

● Work hours are typically Monday-Friday with occasional evenings and weekends

Additional Eligibility Qualifications for CityTeam Ministries

● Must have an intimate, personal relationship with Jesus Christ

● Must be active in a local Christian body of believers or at least pursuing community with other Christ-followers

● Must have compatible theology on major issues of CityTeam's Statement of Faith

● Must be committed to serving God and the body of Christ

Job Title: CityTeam @ Work Specialist

Area/Location: CityTeam @ Work / Oakland, CA

Reports to: CityTeam @ Work Director

Subordinates: Interns

Classification: Specialist / Full Time / Non-Exempt

Salary: Range starts at $22 per hour, DOE

CityTeam @ Work Specialist Chester

Chester, PA

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CityTeam is a Christian non-profit dedicated to supporting communities by meeting immediate needs and enabling lasting solutions for those struggling with poverty, homelessness, and addiction. Being part of CityTeam is not just a career but also a calling. Whether we’re working on the front lines in Programs or working behind the scenes in Support Services, we feel privileged to use our education, experience, and gifts to love people and bring glory to God.

The CityTeam @ Work Specialist is responsible for overseeing the daily operations of our Learning and Career Center at CityTeam Chester. The CityTeam @ Work Specialist must have high expectations and believe all students can learn. The CityTeam @ Work Specialist is responsible for managing the classroom environment, student behavior, and processes. Most importantly, the CityTeam @ Work Specialist will stay on top of student progress and motivate students as they work through their Education and Career Development Plans. The CityTeam @ Work Specialist will need to be adept at communicating with people from a variety of backgrounds and be comfortable working with those who are impoverished, struggling with substance abuse, and re-entry. No two days are ever the same, so we are looking for someone who can pivot quickly and handle conflict in a Christ-like manner. We are expanding our programs, so our ideal candidate will take initiative, be flexible in the unknown, and do whatever it takes to help the team. You will work in cooperation with the entire Chester team to support the students’ overall program goals. The CityTeam @ Work Specialist will report directly to the Director of Men’s Programs in Chester and work collaboratively with the Director of CityTeam @ Work from our headquarters in San Jose, CA.

ESSENTIAL FUNCTIONS

3. Prepare students to take the high school equivalency exam and assist students with college readiness, applications, financial aid, etc.

4. Ensure all students understand the wide variety of vocational skills training and resources available through CityTeam @ Work.

6. Find and take students to appropriate career fairs and vocational orientations, connect them with potential employers, and provide referrals, support, and job placement services.

7. Research and build mutually beneficial partnerships with businesses and union trades. Network with outside agencies, colleges, and organizations to maximize available resources.

8. Perform administrative tasks, including the coordination and communication of students’ appointments, tracking SEPTA cards, and sharing calendars with the appropriate team members.

9. Serve as the first point of contact for weekend emergencies on a rotating basis with the rest of the team (once a month).

10. Collaborate with the entire CityTeam Chester team to coordinate appropriate services and transfer flow for all of the students in our programs.

11. Efficiently use Google Drive and other Google G-Suite apps for daily use and to create, track, and report data.

12. Manage multiple projects, prioritize tasks, and intelligently delegate.

13. Advocate on behalf of CityTeam to your circles of influence.

14. Special projects and additional tasks as assigned by the Director of Men’s Programs in CityTeam Chester.

Required Education and Experience

● Career Development, Career Coaching, or Career Counseling experience

● Associate Degree or equivalent experience in related field

● Minimum 3-years of professional work experience

● Proficiency conducting online research, preparing presentations, and speaking to large or small groups

● Computer literate and proficient with all aspects of Google G-Suite apps and Microsoft Office Suite

● Experience with curriculum development and the ability to maximize resources by individualizing content for each student’s needs

● Outstanding command of the English language, especially writing professional documents and business correspondence

● Valid PA Driver’s License with a clean record

Preferred Education and Experience

● 4-year degree

● Familiarity with college admission processes, applications, and financial aid

● Familiarity with Learning Management Systems (LMS)

● Teaching experience

● Bilingual

Physical Demands

● Stand or sit for prolonged amounts of time

● Climb up and down stairs

● Walk, bend, twist, & kneel

● Talk and hear

● Drive

● Occasionally lift and move up to 20 pounds

● Finger and hand dexterity to feel, handle, and operate objects, tools or controls, and to reach with hands and arms

● Should be able to type accurately with a minimum 45-correct words per minute

● Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Work Conditions

● This job operates in a classroom environment

● This role routinely uses standard office equipment such as computers, printers, phones, photocopiers, filing cabinets and fax machines

● Work hours are typically Monday-Friday with occasional evenings and weekends

Additional Eligibility Qualifications for CityTeam Ministries

● Must have an intimate, personal relationship with Jesus Christ

● Must be active in a local Christian body of believers or at least pursuing community with other Christ-followers

● Must have compatible theology on major issues of CityTeam's Statement of Faith

● Must be committed to serving God and the body of Christ

Job Title: CityTeam @ Work Specialist

Area/Location: CityTeam @ Work / Chester, PA

Reports to: Director of Men’s Programs, CityTeam Chester

Subordinates: Interns

Classification: Specialist / Full Time / Non-Exempt

Salary: Range starts at $19 per hour, DOE

Administrative Assistant & Volunteer Coordinator

San Francisco, CA

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As the first point of contact, the Administrative Assistant & Volunteer Coordinator will represent CityTeam in person, over the phone, and via email. You will interact with volunteers and work behind the scenes coordinating details so that we can run our programs. Our new Administrative Assistant & Volunteer Coordinator must be professional and have the soft-skills necessary to answer questions, direct calls, and advocate for CityTeam. The Administrative Assistant & Volunteer Coordinator will have a wide variety of tasks that fall into three categories. You will coordinate our volunteerism, oversee our Gift in Kind donations, and provide administrative support to our team. It is important for our Administrative Assistant & Volunteer Coordinator to have the organizational skills necessary to prioritize and support multiple people, projects, and deadlines. Our ministry is often unpredictable, so we are looking for someone who can pivot quickly and deal with surprises and unexpected twists with grace. Our ideal candidate will have the gift of administration, a servant’s heart, and the desire to serve those in need.

The Administrative Assistant & Volunteer Coordinator is a 20-hour a week non-exempt position wrapped up in a Christian environment that values Teamwork, Accountability, Humility, Innovation, and Joy.

ESSENTIAL FUNCTIONS

1. General Administrative Duties: answer phones, handle correspondence, open and distribute mail, and run errands.

2. Coordinate Gift in Kind Donations

a. Seek donations

b. Schedule pick ups and drop offs

c. Maintain driving schedule and pick ups for dinner service

d. Process, secure, and store GIK donations

e. Collaborate with the corporate GIK & Program Stats Manager to track and report data

f. Distribute GIK donations in accordance with ministry activities

g. Oversee GIK donation drives (BTS, Hygiene, Bags of Love, Thanksgiving, Christmas, and clothing

3. Volunteer Coordination

a. Manage Volunteer Hub and volunteer stats

b. Send monthly emails to volunteers

c. Follow up volunteers to get feedback

d. Populate CityTeam SF events in the Corporate Office Events Calendar

e. Recruit, equip, mobilize, train, and deploy volunteers

f. Support Mission Teams and Volunteer Groups by assisting with registration, welcoming, and following up to get feedback

g. Create high quality volunteer experiences by providing outstanding customer service and follow through

4. Support the team by processing and submitting reimbursements, expense reports, invoices, time sheets, and purchase orders in the weekly packet to Finance.

5. Provide outstanding customer service to staff, residents, and guests.

6. Manage multiple projects, prioritize tasks and intelligently delegate.

7. Advocate for CityTeam with those in your circles of influence.

8. Other duties and special projects as assigned by the Executive Director of CityTeam San Francisco.

Required Education and Experience

• High school diploma or equivalent

• Some college coursework

• Minimum 2-years of administrative experience

• Computer literate and proficiency with Microsoft Office Suite

• Outstanding command of the English language, especially writing professional documents and business correspondence

Preferred Education and Experience

• Experience using a volunteer management database or CRM database

• Experience in the field of procurement

• Experience in the Customer Service industry

• Familiarity with CityTeam, homelessness, or poverty

• Valid CA Driver’s License with a clean record

Physical Demands

• Stand or sit for prolonged amounts of time

• Walk, bend, kneel & twist

• Walk up and down stairs

• Talk and hear

• Occasionally lift and move up to 20 pounds

• Should be able to type accurately with a minimum 45-CWPM

• Finger and hand dexterity to operate computer and office equipment.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Work Conditions

• This job operates in a professional office environment

• The office is located at the ministry center in the inner city of San Francisco

• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

• Days and hours of work are typically Monday through Friday 9:00 am-1pm with occasional evenings and weekends, as needed

Additional Eligibility Qualifications for CityTeam Ministries

• Must have an intimate, personal relationship with Jesus Christ

• Must be active in a local Christian body of believers or at least pursuing community with other Christ-followers

• Must have compatible theology on major issues of CityTeam's Statement of Faith

• Must be committed to serving God and the body of Christ

Job Title: Administrative Assistant & Volunteer Coordinator

Area/Location: Executive / San Francisco

Reports to: Executive Director, CityTeam San Jose

Subordinates: none

Classification: Assistant / Regular / Part-Time 20-hours / Non-Exempt

Salary: Range starts at $17 hour, DOE