Open Job Postings - Cityteam Ministries

CityTeam is a Christian non-profit dedicated to supporting communities by meeting immediate needs and enabling lasting solutions for those struggling with poverty, homelessness, and addiction. Being part of CityTeam is not just a career but also a calling. Whether we’re working on the front lines in Programs or working behind the scenes in Support Services, we feel privileged to use our education, experience, and gifts to love people and bring glory to God.

The Program Coordinator will be a key member of our growing Women’s Ministry at CityTeam Chester. The Program Coordinator will be responsible for facilitating and supporting the social, physical, and spiritual adjustment of the residents to the Turning Point community, as well as acting as a liaison between the residents and Program Manager. This is a brand new program with limited staffing, so our Program Coordinator must be willing to live onsite for the first year. Our programs will serve single women and women with young children in crisis. Our Program Coordinator must be adept at building relationships with people from a variety of backgrounds, including those that are poor, displaced, and exiting the foster care system. The Program Coordinator will serve as a positive role model to the residents of our program, so we are looking for someone who has both a passion for helping women in crisis and the heart of a Servant Leader. We need a woman actively living out her life with God and able to guide others as they explore what life with God can look like. Our ideal candidate will have experience with residential programs and desire to press into the social services aspects of a holistic program that meets immediate needs and provides lasting solutions. 

The Program Coordinator is a full-time non-exempt position. Beyond salary, CityTeam offers a great benefit package, including but not limited to Medical, Dental, and Vision insurance, Paid Vacation, Paid Holidays, Paid Sick Leave, and Retirement Benefits. All of this is wrapped up in a Christian environment that values Teamwork, Accountability, Humility, Innovation, and Joy.

ESSENTIAL FUNCTIONS

1. Under the direction of the Program Manager, responsible for day-to-day coordination of CityTeam Turning Point Women’s Residential Program, including supervision and compliance with policies and procedures.

2. Schedule and facilitate CityTeam’s supplemental program components, including discipleship, Bible studies, life-skills, and recreational programs.

3. May need to assist with Case Management while we start the program. 

4. Provide supervision and accountability for residents in all areas of the program, including general behavior, discipline, passes, UA as necessary, job placements, training, and evaluations.

5. Coordinate transportation for residents; may occasionally drive them to and from appointments.

6. Utilize effective discipleship strategies to encourage spiritual growth for interns, volunteers, residents, and guests. 

7. Collaborate with other staff to coordinate appropriate services and transfer flow for all of the women receiving services.

8. Work with Support Services to ensure paperwork is completed in a timely manner.

9. Maintain accurate and up to date record keeping and provide reports as necessary.

10. Quickly evaluate a crisis situation and respond appropriately.

11. Manage multiple projects, prioritize tasks, and intelligently delegate.

12. Maintain an environment that is conducive to building trust and unity as well as high motivation and achievement while maintaining healthy boundaries. 

13. Advocate for CityTeam with those in your circles of influence.

14. Other duties and special projects as assigned by the Program Manager.

15. Live onsite temporarily (anticipated for the first year) to help with supervision and safety.

PLEASE NOTE: To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education and Experience

● High school diploma or equivalent 

● Administrative experience

● Minimum 2-years’ experience working in homeless services

● Computer literate and proficiency with Microsoft Suite and G-Suite 

● Professional written and spoken communication skills 

● Valid PA driver’s license with a clean record

Preferred Education and Experience

● Case Management experience

● Previous internship or work experience at a residential group program

● Previous life experience or educational background with residential programs, case management, etc.

● Customer service experience

● Familiarity with CityTeam’s mission and core values

● Experience leading interactive process group therapy sessions

● Experience working in a non-profit environment

Physical Demands

● Stand or sit for prolonged amounts of time

● Walk, bend, twist, climb, balance, stoop, kneel, crouch, and crawl 

● Regularly walk up and down stairs 

● Talk and hear 

● Frequently lift and move up to 20 pounds

● Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus 

● Finger and hand dexterity to feel, handle, and operate objects, tools or controls, and to reach with hands and arms

● Drive

● Must be female 

● Must be able to live on site while we ramp up the program (anticipated at least 1-year)

Work Conditions 

● This job regularly operates in a residential program environment

● Days and hours will vary, depending on ministry needs

● This position will need to be available after regular business hours as the first point of contact for residents

● Due to the start-up nature of this program, this position will need to live on site until we are able to increase staffing to provide adequate safety and supervision for our residents 

● This role regularly uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

● This role will occasionally need to maneuver in tight quarters amongst donations, rolling racks, shelving, storage containers, stacked boxes, and a conveyer belt

Additional Eligibility Qualifications for CityTeam Ministries

● Must have an intimate, personal relationship with Jesus Christ 

● Must be active in a local Christian body of believers or at least pursuing community with other Christ-followers

● Must have compatible theology on major issues of CityTeam's Statement of Faith

● Must be committed to serving God and the body of Christ

Job Title: Program Coordinator

Area/Location: Women’s Residential Program / Chester, PA

Reports To: Program Manager

Subordinates: Interns, volunteers, & guests

Classification: Coordinator / Full Time / Non-exempt

Salary: Range starts at $19 per hour, DOE

CityTeam is a Christian non-profit dedicated to supporting communities by meeting immediate needs and enabling lasting solutions for those struggling with poverty, homelessness, and addiction. Being part of CityTeam is not just a career but a calling. Whether we’re working on the frontlines in Programs or working behind the scenes in Support Services, we feel privileged to use our education, experience, and gifts to love people and bring glory to God.

The CityTeam @ Work Assistant is responsible for the day-to-day administration of the Learning Center classroom of CityTeam @ Work in San Jose. The CityTeam @ Work Assistant must have high expectations and believe all students can learn. The CityTeam @ Work Assistant is responsible for managing the classroom environment, student behavior, and processes. Most importantly, the CityTeam @ Work Assistant will stay on top of student progress and individualized learning plans, motivating students to pursue all that God has for them. The CityTeam @ Work Assistant will need to be adept at communicating with people from a variety of backgrounds and be comfortable working with those who are poor, struggling with addiction, and transitioning from jail. You will be part of a cohesive team which includes the CityTeam @ Work Program Manager, Career Specialist, and Housing & Career Specialist. You will also collaborate with student Case Managers, Program Managers, and other CityTeam staff. No two days are ever the same, so we are looking for someone who can pivot quickly and handle conflict in a Christ-like manner. We are expanding our programs, so our ideal candidate will take initiative, be flexible in the unknown, and do whatever it takes to help the team. 

The CityTeam @ Work Assistant is a part-time non-exempt position wrapped up in a Christian environment that values Teamwork, Accountability, Humility, Innovation, and Joy.

ESSENTIAL FUNCTIONS

1. Oversee Learning Center procedures and classroom management.

2. Responsible for classroom processes, including conducting intakes, creating online accounts, troubleshooting computer issues with students, correcting and recording student work, and creating reports. 

3. Model and hold students accountable for appropriate Christ-like behavior.

4. Interview and assess students to establish Individualized Learning Plans (ILP).

5. Provide instruction and materials best suited to each student’s needs based on their ILPs, including using appropriate teaching styles to accommodate working with individuals and small or large groups.

6. Prepare high school track students to take the high school equivalency exam by assigning them remediation activities including but not limited to one-on-one tutoring, enrollment in online learning systems such as Khan Academy, Read Theory, etc. Be informed and able to advise students about their academics, as they relate to their employment goals. 

7. Coordinate, schedule, and supervise volunteers.

8. Coordinate guest speakers, teachers, and presenters to help educate, prepare, and inspire our students. Set up, troubleshoot, and ensure successful video, data, and voice connectivity during guest presentations.

9. Collaborate with CityTeam @ Work Team to assist students in attaining proficiency and professionalism in career readiness and career development. 

10. Collaborate with CityTeam @ Work Team, Case Managers, and other CityTeam staff to support all students.

11. Efficiently use Google Drive and other Google G-Suite apps for daily use to create, track, and report data.

12. Manage multiple projects, prioritize tasks, and intelligently delegate.

13. Advocate for CityTeam with those in your circles of influence. 

14. Special projects and additional tasks as assigned by CityTeam @ Work Program Manager.

PLEASE NOTE: To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education and Experience

● Associate Degree or equivalent experience in related field

● Minimum 3-years of professional work experience 

● Computer literate and proficient with all aspects of Google G-Suite apps

● Proficiency conducting online research, preparing presentations, and speaking to large or small groups

● Proficient using and assisting others with a variety of computer programs, websites, and software; comfortable trouble shooting basic hardware issues

● Outstanding command of the English language, especially writing professional documents and business correspondence

Preferred Education and Experience

● Career Development, Career Coaching, or Career Counseling experience 

● Experience with curriculum development and the ability to maximize resources by individualizing content for each student’s needs

● Former lived-experience in areas of homelessness, addiction/recovery, or re-entry

● Familiarity with college admission processes, applications, and financial aid 

● Familiarity with Learning Management Systems (LMS)

● Teaching experience

● Bilingual

● Valid CA Driver’s License with a clean record

Physical Demands

● Stand or sit for prolonged amounts of time

● Walk, bend, twist, & kneel

● Talk and hear

● Occasionally lift and move up to 20 pounds

● Finger and hand dexterity to feel, handle, and operate objects, tools or controls, and to reach with hands and arms

● Should be able to type accurately with a minimum 45-correct words per minute

● Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Work Conditions

● This job operates in a classroom environment

● This role routinely uses standard office and classroom equipment such as computers, printers, phones, photocopiers, filing cabinets and fax machines

● Typical work hours will be Monday-Thursday 10 am-4 pm

● This position will occasionally attend special events in the evening or weekend

Additional Eligibility Qualifications for CityTeam Ministries

● Must have an intimate, personal relationship with Jesus Christ 

● Must be active in a local Christian body of believers or at least pursuing community with other Christ-followers

● Must have compatible theology on major issues of CityTeam's Statement of Faith

● Must be committed to serving God and the body of Christ

CityTeam is a Christian non-profit dedicated to supporting communities by meeting immediate needs and enabling lasting solutions for those struggling with poverty, homelessness, and addiction. Being part of CityTeam is not just a career but also a calling. Whether we’re working on the frontlines in Programs or working behind the scenes in Support Services, we feel privileged to use our education, experience, and gifts to love people and bring glory to God.

The Senior Director of Development is responsible for the strategy and implementation of Donor Relations and Development for CityTeam Ministries. We are looking for someone with a proven track record to lead CityTeam to the next stage of growth and impact. The Senior Director of Development will lead and oversee all aspects of Development including strategic planning, donor prospecting and engagement, direct donor management, major gifts, foundation engagement, church and corporate partnerships, and online fundraising. The Senior Director of Development will manage and inspire a team dedicated to sharing CityTeam’s stories and raising money to fund our ministries. The Senior Director of Development will consult with and advise the President, Executive Leadership Team, and Managers regarding current Development needs, trends, and how they relate to CityTeam’s Values and Initiatives. 

Using his or her expertise, the Senior Director of Development will grow our fundraising by expanding our donor-base, retaining a high level of donors, and implementing a strategic plan that increasingly resonates with our partners.  The Senior Director of Development will coach and help the President target donors and create a 3-year plan which not only meets CityTeam income needs but also serves and engages donors at all levels of the giving pyramid. Our ideal candidate will not only bring a wealth of development experience, but will also be a mature Christian who can handle conflict with truth and grace and model Christ-like behavior. The Senior Director of Development will focus on meeting goals without sacrificing relationships.

The Senior Director of Development is a full-time exempt position. Beyond salary, CityTeam offers a great benefit package, including but not limited to Medical, Dental, and Vision insurance, Paid Vacation, Paid Holidays, Paid Sick Leave, and Retirement Benefits. All of this is wrapped up in a Christian environment that values Teamwork, Accountability, Humility, Innovation, and Joy.

ESSENTIAL FUNCTIONS

1. Design and manage Development campaigns to meet or exceed key performance indicators for donor growth, retention, and engagement.

2. Manage and lead the Development Team, including identifying needs, coaching, and providing professional development opportunities.

3. Personally oversee and be responsible for portfolio of major donors ($10,000+), including identification, cultivation, ongoing engagement, and retention.

4. Oversee grant writing and partnership development with foundation partners.

5. Oversee the donor database.

6. Achieve and or exceed a set of annual metrics and giving goals.

7. Provide leadership for development and execution of fundraising programs including relationship events, corporate and foundation relations, planned giving, third party events, and other fundraising initiatives.

8. Oversee, design, and manage development communications, tracking and management tools.

9. Work in collaboration with other Executive Leadership Team members and Departments.

10. Train and support board members, staff, and community supporters to cultivate, solicit, and thank current and prospective donors.

11. Develop initiatives to help convert volunteers to donors.

12. Oversee the effective management of churches, corporations, and individual donors.

13. Lead corporate giving initiatives by networking within corporate communities (Rotary, Business Journal, etc.), researching new opportunities, contacting representatives, building rapport, meeting, requesting volunteer and financial partnerships, and creating meaningful partnerships that benefit CityTeam’s work.

14. Identify, evaluate, and implement ways to improve and grow partnerships with individuals, churches, and corporations. 

15. Additional duties and special projects as assigned by the President.

PLEASE NOTE: To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Stand and sit for prolonged amounts of time

• Walk, bend, twist, & kneel

• Walk up and down stairs

• Talk and hear

• Finger and hand dexterity to feel, handle, and operate objects, tools or controls, and to reach with hands and arms

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus 

• Drive

Required Education and Experience

• 4-year degree in Business, Marketing, or other related field

• 5-year minimum experience with fundraising and donor development

• Computer literate 

• Proficiency with Microsoft Office Suite, especially Excel and Outlook

• Familiarity with social media and digital communication

• Professional written and spoken communication skills

• Proficiency speaking to small and large groups of people

• Strong interpersonal skills with the ability to work with donors, board members, staff, volunteers, and vendors

• Experience supervising and managing staff

• Valid CA Driver’s License with a clean record

Preferred Education and Experience

• Advanced degree  

• Certified Fund-Raising Executive (CFRE)

• Experience with non-profit fundraising/development

• Familiarity with CityTeam, addiction, and homelessness  

• Familiarity with Raiser’s Edge, Volunteer Hub, or other volunteer management software

• Experience with or exposure to marketing, branding, and communications functions

Work Conditions

• This job typically operates in a professional office environment 

• This role will regularly travel to donor meetings and meet in a variety of venues, including churches, restaurants, offices, and homes.

• Days and hours of work will typically be business hours Monday-Friday with occasional weekends and evenings.

Additional Eligibility Qualifications for CityTeam Ministries

• Must have an intimate, personal relationship with Jesus Christ 

• Must be active in a local Christian body of believers or at least pursuing community with other Christ-followers

• Must have compatible theology on major issues of CityTeam's Statement of Faith

• Must be committed to serving God and the body of Christ

Job Title:  Senior Director of Development

Area/Location:  Development / Support Services/ San Jose, CA

Reports to:  President

Subordinates:  Development Team

Classification:  Senior Director / Executive / Full Time / Regular / Exempt

CityTeam is a Christian non-profit dedicated to supporting communities by meeting immediate needs and enabling lasting solutions for those struggling with poverty, homelessness, and addiction. Being part of CityTeam is not just a career but a calling. Whether we’re working on the frontlines in Programs or working behind the scenes in Support Services, we feel privileged to use our education, experience, and gifts to love people and bring glory to God.

Due to the COVID-19 crisis, CityTeam in the Neighborhood is in immediate need of additional staff as we temporarily increase our Food Pantry Services. We need to hire a temporary Food Pantry Worker to help us provided essential food for those in need. The Food Pantry Worker will help with a variety of tasks to help us distribute food at our mobile food pantry locations. This includes but is not limited to registering and checking people in on an electronic tablet and physically packing, moving, and distributing food. You will work cooperatively with various partners located in communities around the Santa Clara Valley. It is important that the Food Pantry Worker has a customer-service focus, demonstrating God’s love and mercy as a representative of CityTeam Ministries, staying calm, friendly, and professional during a highly stressful time.

This position will demand flexibility and grace, as you will constantly deal with surprises and unexpected twists that are out of your control. Our ideal candidate will have a servant’s heart, be willing to do whatever is needed, and have the flexibility to work in different locations at different times throughout the week. 

The Food Pantry Worker is a temporary, part-time 20 hour per week non-exempt position wrapped up in a Christian environment that values Teamwork, Accountability, Humility, Innovation, and Joy.

ESSENTIAL FUNCTIONS

1. Execute assigned Food Pantry distributions. 

2. Using the completed Order Form and following all safety measures, work with the warehouse staff to fill truck with appropriate food and supplies for your assigned Food Pantry distributions.

3. Follow schedule to ensure timely arrival one hour prior to distribution. 

4. Unload the truck and assist setting up the distribution area.

5. Make sure the Program Lead or Distribution Captain verifies that the delivered resources match the Order Form.

6. Provide support, answer questions, and assist CityTeam in the Neighborhood (CTN) Church Partners, especially the Program Lead and Distribution Captain.

7. Efficiently check in or register guests using a tablet or smart phone.

8. Provide outstanding customer service to CTN Church Partners, volunteers, and guests by staying calm, friendly, and professional.

9. Clean up the facility and load any remaining food and supplies in the truck.

10. Collect a Projection for the next Food Pantry from the Distribution Captain.

11. Graciously ask for feedback on from the Program Lead & Distribution Captain on their perceptions of the distribution, including the food type and quantity, logistics, etc.)  

12. Re-stock and ensure proper storage of any remaining food and supplies.

13. Manage multiple projects, prioritize tasks, and intelligently collaborate with others.

14. Advocate for CityTeam with those in your circles of influence.

15. Other duties and special projects as assigned by the Neighborhood Engagement Manager.

PLEASE NOTE: To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education and Experience

• High School Diploma or equivalent

• Must be proficient and comfortable navigating with and typing on an electronic tablet to register and check in guests (i.e., iPad or Chromebook)

Preferred Education and Experience

• Bilingual English & Spanish

• Experience in the Customer Service industry

• Familiarity with CityTeam, homelessness, and poverty 

Physical Demands

• Stand for prolonged amounts of time

• Walk, bend, kneel, twist, turn, and reach

• Walk up and down stairs

• Talk and hear

• Eye-hand coordination to operate an electronic tablet

• Quickly and accurately type on an electronic tablet

• Frequently lift and carry up to 50 pounds

• Push and pull pallets with a pallet jack of up to 800 lbs 

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

Work Conditions

• This position typically works Tuesday-Friday afternoons and early evenings and Saturday mornings

• This job operates primarily in assigned local communities in Santa Clara County with limited time in the warehouse

• This job operates in different outdoor settings in various low-income neighborhoods, where conditions are subject to the varying weather conditions (hot, cold, windy, wet)

Additional Eligibility Qualifications for CityTeam Ministries

• Must have an intimate, personal relationship with Jesus Christ 

• Must be active in a local Christian body of believers or at least pursuing community with other Christ-followers

• Must have compatible theology on major issues of CityTeam's Statement of Faith

• Must be committed to serving God and the body of Christ